Terms Of Use

Welcome to Sayapatri, a Payment Service Provider that offers a secure and expedient means for users to make micropayments using Sayapatri RFID cards. These Terms and Conditions "Agreement" constitute a legally binding agreement between you and Sayapatri governing your use of our app and website. Please read this Agreement carefully before using our services. By using Sayapatri, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, please do not use our services.

    Definitions
  • "Sayapatri " or "us " or "we " pertains to Sayapatri Payment Service Provider.
  • "Sayapatri Card" or "Customer Card" pertains to the Sayapatri card furnished with a radio-frequency identification (RFID) chip
  • "Merchant device" or "Sayapatri Device" pertains to the device provided by Sayapatri to merchants for accepting payments.
  • "User" or "You" refers to an individual who uses Sayapatri's services.
  • "Website" pertains to Sayapatri's website.
  • "Mobile app" pertains to Sayapatri's mobile application.
  • Use of Services

    Sayapatri provides a convenient and secure way for users to make micropayments using Sayapatri cards. Users can make payments by tapping their Sayapatri cards on a Sayapatri Merchant Device without the need for a security pin or internet connection. Users can also use our website or mobile app to manage their account, view transaction history, and perform other functions related to their account.

    Account Registration

    To use our services, you must register for an account on our website or mobile app. During the registration process, you will be required to furnish certain information, including your name, address, and contact information. You are obligated to provide accurate and complete information and to maintain your account information up-to-date.

    Security

    Sayapatri takes the security of its users&quot information seriously. We utilize industry-standard security measures to protect our user's information from unauthorized access, disclosure, or modification. However, users are responsible for maintaining the confidentiality of their account information, including their Sayapatri card and any associated security pin. Users should also immediately report any unauthorized use of their account to Sayapatri.

    Fees

    Sayapatri charges fees for certain services, including card issuance, reloading, and transaction processing. These fees are subject to change without notice. Users are responsible for remitting all fees associated with their account.

    Intellectual Property

    Sayapatri owns all rights, title, and interest in and to its website, mobile app, and services, including all intellectual property rights. Users may not reproduce, modify, distribute, or create derivative works based on Sayapatri's intellectual property without the express written consent of Sayapatri.

    Limitation of Liability

    Sayapatri will not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from the use of its services or the inability to use its services. Sayapatri's liability shall not exceed the fees paid by the user for the services provided by Sayapatri.

    Termination

    Sayapatri may terminate a user's account at any time for any reason without notice. Upon termination, the user's access to Sayapatri's services will be terminated.

    Governing Law

    These terms and conditions shall be governed by and construed in accordance with the laws of Nepal. Any disputes arising from the use of Sayapatri's services shall be resolved by the courts of Nepal.

    Changes to Terms and Conditions

    Sayapatri reserves the right to modify these terms and conditions at any time without notice. Users are responsible for reviewing these terms and conditions periodically for any changes. The continued use of Sayapatri's services after any changes to these terms and conditions means that you have agreed to the changes to terms and conditions.

    Contact Information

      If you have any questions, concerns, or feedback regarding Sayapatri's services, you can contact us at:
    • Sayapatri Payment Service Provider
    • Sanepa, Lalitpur, Nepal
    • Email: [email protected]
    • Phone: +977-9802318834

    We aim to respond to all inquiries within 24 hours, but response times may vary depending on the volume of inquiries we receive.

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