Card Payment
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Register for Sayapatri Card
Register in the Sayapatri App
step 1
Download & Install the Sayapatri App in the App Store or Play Store
step 2
Open the Sayapatri App
step 3
Click the “Register” button
step 4
Enter your Mobile Number
step 5
Set a Good and Secure Password & Click on NEXT
step 6
Enter the OTP sent to you via SMS
step 7
Account Details Page will appear
step 8
Enter your details: A photo, Your Name, and Email Id & Click on Submit
step 9
Your Registration is completed!
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Visit Sayapatri Office for your Card
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After registering in our app, visit our Office located in Sanepa ,Lalitpur
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Request for your Sayapatri card
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Show your confirmation OTP to our staff
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In just a few minutes, your card will be ready!
How to use your Sayapatri Cards
Make Payments
step 1
Request the cashier for payment
step 2
Merchant enters the total amount in Sayapatri device via a phone or PC
step 3
Verify the amount, then tap your Sayapatri card in the device
step 4
Confirm the transaction in the device screen after you hear a beep
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Transaction Tips
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Top up balance in your Sayapatri cards
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Make sure you have enough balance to make a payment
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Do not move your card too quickly over a device
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This may lead to an incomplete transaction
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Hold your Sayapatri card steadily over a device, and wait until you hear a “beep” sound indicating the transaction is completed
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Always confirm your transaction amount and your name after you scan your card on the device screen
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Double check your transactions in your Sayapatri app
Protect your Card
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Avoid carrying your Sayapatri card near sharp and hard objects
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Carry it in a protective pouch, not in your back pockets
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Do not bend, scratch, cut, paste stickers, or alter your Sayapatri card in any way - all of these may affect the transaction process
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Do not lend your Sayapatri card to anyone
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In case you lose your Sayapatri card, block your card immediately
How to Load Balance in your Card
Merchant Top-Up
step 1
Go to your nearest Sayapatri Merchant
step 2
Ask to recharge your card with your desired top-up amount
step 3
Pay the amount to the merchant via cash or any other digital wallet
step 4
Merchant enters the desired top-up amount in the Sayapatri device
step 5
Tap your Sayapatri card in the device until your hear a beep
step 6
Confirm the top-up recharge in the device screen
How to Block Card
Through your App
step 1
Go to your Sayapatri App
step 2
Go to the Support Tab in the App
step 3
Click “Report Your Problem”
step 4
Click “Block Card” Option
step 5
Add Additional Information, if necessary
step 6
Open Ticket .
Through a Call
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You can also block your card by calling our support team directly and reporting your problem
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Contact us @ +977 9802318834
Become KYC Verified Today
How to Verify KYC
step 1
Go to Sayapatri app
step 2
Click on the “More” button
step 3
Click on the “KYC Details” option
step 4
A form will open up
step 5
Fill up your personal data in your form with a Passport-size photo
step 6
Select a photo of your identity document you want to upload
step 7
Upload Citizenship Certificate (Front and Back) or Driver Licence
step 8
Click on Update!
step 9
And, your profile will be eligible for verification
step 10
Your Verification process will take 2-3 days
step 11
If Verified, your profile will have a Green Tick
step 12
If your Verification is rejected, contact our support team